Veterinarians

Referral & Collaboration Information

There is nothing quite like collaboration between colleagues where, together, we are able to make a difference in a pet’s life. Thank you for choosing Cerro Alto as your health care partner.

Referring a Patient:

Accessing Patient Records

We use Instinct EMR Shareville, a unique portal system where referring veterinarians can receive email notifications of patient visits and view chart documents as they are finalized.

How to Log into the Portal:

Create an account
The first time your team accesses the patient portal, you will be prompted to create a password prior to login.
A username will never need to be created or entered, as this is authenticated by the portal link and the email address that we have on file for your practice. If we have multiple email addresses on file for you, the automated email will be sent to all emails listed and you will use the same password for each email.

If you have any questions, please contact our Client Service Team at: info@cerroaltovet.com.

We strongly recommend documenting and sharing the password with your team, as it will be required any time you access the portal.

Referral Form

For Referring Veterinarians Only – This form is intended to be completed by veterinary professionals. If you are a pet owner seeking an appointment, please contact us at (805) 457-8724.

To expedite the referral process, please complete and submit this form.